Booking terms
Booking terms
In plain English. Your written proposal always states the terms that apply to your journey.
How booking works
You send us your brief or a message. We reply with a proposal and a price. Your booking is confirmed when we confirm it in writing and receive your deposit. Nothing is booked or paid through this website.
Payment
Payment terms are stated in your written proposal.
Changes
We are flexible. Ask, and we change what we can. If a change costs more (a different hotel, an extra day), we tell you before we make it.
Cancellation
Cancellation terms are stated in your written proposal.
Weather and the monsoon
Some excursions depend on the weather, such as the Elephanta ferry in the monsoon. If we have to cancel for weather, we offer another experience or another date.
Travel insurance
Please travel with insurance that covers medical care and cancellation.